Privacy Policy for Golden Lens Studios
Effective Date: October 26, 2023
Golden Lens Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share personal information when you visit our website, goldenlensstudios.com (the "Site"), or use our services, including studio rentals and photography workshops, in San Francisco.
Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, postal address, billing information (if you rent a studio or purchase a workshop), and any other information you voluntarily provide to us when you create an account, book a studio, register for a workshop, contact us, or subscribe to our newsletter.
- Usage Data: We collect information about how you use our Site, such as the pages you visit, the links you click, the time you spend on each page, and the referring URL.
- Device Information: We collect information about the device you use to access our Site, such as your IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on our Site. You can control cookies through your browser settings. Please see our Cookies Policy for more details.
- Photography and Videography: When you rent our studios, we may collect photographs and videos taken within the studio for promotional purposes, but only with your explicit consent. We will always obtain a signed release form before using any such media.
How We Use Your Information
We use your information for the following purposes:
- To Provide and Improve Our Services: We use your information to provide you with access to our Site, process your studio rental bookings, register you for workshops, respond to your inquiries, and improve our services.
- To Personalize Your Experience: We use your information to personalize your experience on our Site, such as recommending studios or workshops that may be of interest to you.
- To Communicate with You: We use your information to communicate with you about your bookings, workshop registrations, updates to our services, and promotional offers.
- To Market Our Services: With your consent, we may use your information to send you marketing emails about our studios, workshops, and other services. You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in the email.
- To Prevent Fraud and Abuse: We use your information to detect and prevent fraud, abuse, and other illegal activities on our Site.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share your information with service providers who help us operate our Site, process payments, send emails, and provide customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with business partners who offer complementary services, such as equipment rental companies or photography printing services. We will only share your information with business partners with your consent.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Other Users: If you participate in our online forums or other community features, your profile information and any content you post may be visible to other users.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect your information when it is transmitted over the internet.
- Storing your information on secure servers.
- Limiting access to your information to authorized personnel.
- Regularly monitoring our systems for security vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We retain your information for as long as necessary to provide you with our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we retain your booking history for accounting purposes and to provide you with customer support.
Your Rights
You have the following rights with respect to your information:
- Access: You have the right to access the information we hold about you.
- Rectification: You have the right to correct inaccurate or incomplete information.
- Erasure: You have the right to request that we erase your information.
- Restriction of Processing: You have the right to restrict our processing of your information.
- Data Portability: You have the right to receive your information in a portable format.
- Objection: You have the right to object to our processing of your information.
- Withdrawal of Consent: If you have consented to our processing of your information, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Site and update the "Effective Date" above. Your continued use of our Site after the effective date constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Golden Lens Studios
123 Creative Lane
San Francisco, CA 94103
Email: [email protected]
Phone: (415) 555-0100
This Privacy Policy is governed by the laws of the State of California.
This Privacy Policy was written by: Avery Johnson, Data Protection Officer, Golden Lens Studios.